Terms & Conditions
In order to make a reservation the first night’s stay will be charged to your card as a NON-
For bookings of 4 nights or more –
We appreciate there are times when cancellation of a stay with us, by our guests is deemed unavoidable. Please understand though, that a booking is a firm contract and should be regarded as such. We strongly recommend the use of travel insurance to protect you from unforeseen events and circumstances that may cause you to cancel your booking.
Any cancellation will forfeit the deposit which is equal to the first night’s stay,
Sorry NO EXCEPTIONS.
Any cancellation of a booking of 4 nights or more will forfeit the deposit which is equal to 25% of the total booking.
When a cancellation is made within 72 hours (3 days) of arrival or by ‘no-
When a room has been paid for in advance, payment will not be refunded upon cancellation.
When a reservation is for a two night minimum stay or three night minimum bank holiday weekend stay, cancellation of only one or two of those nights will not be allowed and cancellations will be subject to payment in full.
Where a reservation is cut short after arrival the stay will be subject to payment in full.
WE STRONGLY ADVISE GUESTS TO HAVE APPROPRIATE TRAVEL INSURANCE IN PLACE BEFORE THEY TRAVEL.
Amendments/Changes/Re-scheduling to bookings
Please note we do not accept ‘amendments’, ‘changes’ or ‘re-
Where bookings are made for arrival to be within 72 hours, full payment will be made on the credit/debit card given, and no refunds offered for any cancellations.
Check-in / Check-out times
We do not have a permanently manned reception nor a night porter, therefore check-
Please note that although you can check-
Earlier arrival can be arranged directly with us by telephoning us on:
Check out time is 11.00am.
Guests are asked for an estimated time of arrival at the time of booking.
Please note: We no longer accept cheques
Balance of payment will be required on departure*
*Payment of all company or conference bookings less deposits will be required 2 weeks in advance of arrival.
*Payment of all group bookings of three rooms or more less deposits will be required 2 weeks in advance of arrival.
We are totally non-
ANY evidence of smoking will result in a demand to immediately vacate the property and relevant charges will be made for cleaning of the room.
We do not allow pets of any type.
Two nights minimum at the weekends.
Three nights minimum at the Bank Holiday weekends.
We have varying minimum night stays for Conferences
Sorry, but no Hen or Stag parties are accepted.
Damage/Breakages & Disturbances
Please take care with our accommodation. You are responsible and liable for any damage and breakages which you cause to the accommodation or its contents.
We would also like to remind guests to have consideration for other guests, so when leaving/arriving or even whilst in their rooms to keep noise to a respectable level, as ‘excessive noise and/or disturbances’ will result in us having to ask you to leave and pay for your whole visit.
Payment of bookings will normally be charged to your card the night before departure using our *Express Payment Service, if you do not wish to use this service please cross through advice box on the Guest Registration form (top left) when checking in. Payment of all company or conference bookings less deposits will be required 2 weeks in advance of arrival.